Report
Complaints Mechanism in the Penitentiary System/გასაჩივრების მექანიზმი პენიტენციურ სისტემაში – Desk Research/სამაგიდე კვლევა
The publication has been produced by Rehabilitation Initiative of Vulnerable Groups (Author: Bakar Metreveli) within the framework of the EU funded project “Monitoring Government’s Commitments and Promoting Penal Reforms through the Engagement of CSOs” which is implemented by Penal Reform International South Caucasus Regional Office.
The accused/convicted person has the right to make a request and/or a complaint to a penitentiary establishment for the protection of his/her rights, to ensure their implementation, to request any action from the administration or to refrain from action. This right along with the procedural guarantees for its implementation is a fundamental right of the accused/convicted person, which to some extent balances the pressure caused by the deprivation of liberty. The right of a prisoner to request the action prescribed by the law or to appeal/complaint
against the taken action or inaction, is one of the fundamental issues in the penitentiary system. Ensuring a safe and effective access to these rights is a significant guarantee of respect and protection of prisoners’ rights by the penitentiary system. Consequently, appropriate and efficient functioning of the requests and complaints mechanism is a significant indicator for evaluating the penitentiary system.
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